Between 07:31 UTC to 12:32 UTC, we experienced errors during login for Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira Product Discovery, Compass, and Atlassian Analytics. The issue has been resolved and the service is operating normally.
Posted Jul 06, 2023 - 13:32 UTC
Monitoring
We have identified the root cause of the errors during login and have mitigated the problem. We are now monitoring closely.
Posted Jul 06, 2023 - 12:56 UTC
Identified
We are investigating reports of errors during login that is impacting some Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira Product Discovery, Compass, and Atlassian Analytics. We have identified the root cause and expect recovery shortly.
Posted Jul 06, 2023 - 10:59 UTC
This incident affected: Authentication and User Management.